Have you heard of this being done?

I walked out of this place last week, stunned.

I was looking for a blouse to wear to the Mcs Open House last Saturday night.  

I found 2 that I liked but I couldn't decide which one would go best with the skirt I had at home.

So I brought them both up to the counter and asked,  "What is your return policy?"

The clerk looked up from her conversation about Celine Dion expecting twins 
(I didn't know that!....but that is not the stunned part) 
and said to me,  "We never give cash refunds, only exchanges."  

Oh, well, I guess that figures, I thought to myself.  

This isn't exactly Target.

"Or," the clerk then says to me,  "Would you like to try our in home trial?"  

"Uh, what is that?"  I asked.

"You can take the clothes home, and try them on.  

Then if you don't like them, just bring the items back to the store.  

If you do like them, just come back in and pay for what you want to keep."  

To me, I'm thinking, wouldn't it be safer for them to let me pay for these items 
and then refund my money when I return the clothes?  

So I told the clerk that I couldn't come back that same day and she said,  "Oh that's fine.  How's tomorrow?"  

Then she just has me write down my phone number, and that's it!....
and I walk out of the store with the 2 blouses, not even in a bag. 

I felt so strange walking out to my car with the 2 bagless blouses.  Did I hear that right??

Next day Dennis brought back one, and paid for the other.  

They didn't even ask for our phone number but he insisted they look for that little paper I had written it on.  

And to think I have lived less than a mile from this store for the past 20 years 
and this was my first purchase from them!

Have you ever heard of customer service like this?