You know how a person can sound very impatient?
Like they are on the verge of just letting you have it?
This is just how the sales person sounded that I talked to at the main Apple store
(the toll free headquarters one) earlier today.
It was not so much what she said but the way she said it....
until I got to a certain part in our communication.
Then I really liked her.
So I began:
"Could you please tell me when the new Mac Pros will be available in stores,
because the local store here will not give me any idea."
Very quick and short she responded, "No. I cannot."
"Well the store here tells me I need to call their store every day and ask them.
And they said even if they have them in stock,
I can't ask them how many they have."
"That is correct."
"Well how long will this go on?"
"I can't tell you that."
I was growing quickly tired of this conversation so I said,
"Okay will it be weeks? Months? How long?
I can't be calling them everyday."
"We are backed up 4-5 weeks so it will be at least that long.
I can tell you that the stores will get themby the time school starts again."
Okay, so I think I'm getting this now.
So these new Mac Pros will suddenly be available for school purchase?
Is this a ploy to make people beg?
To play on the human quality of wanting what they can't have?
So I ask her:
"So is the 'new Mac Pro with retina', all a bunch of hype?
Is it really that much better than the regular Mac Pro?
Is it really worth paying an extra $500. for?"
So this is where her voice changes.
I feel like she was suddenly relating to me.
Like, the heck with her sales pitch, she's just going to level with this me.
So she says:
"The only difference with the new Mac Pro is the screen,
which gives a more clear picture.
But really, when I see both screens side by side
I can't even tell a difference.
I guess it depends on what kind of an eye you have."
"I'll also tell you that any upgrades you want on the new Mac Pro,
you have to order them at the time of purchase.
You can't add anything later.
Also, you can't put any DVDs in them.
So you have to consider that."
That's when I said, "You know what? You have been very helpful.
Thank you very much for telling me all this."
Then she got even sweeter.
"No problem at all. I will be happy to help you anytime."
So within minutes of hanging up she shoots me an email.
I find out her name is PryncesJade.
But she gave me her direct phone line # and her email address.
I'm beginning to get a clue about the Mac personal service.
I think I'm going to like it.
I've also about decided to just get a Mac Pro without the retina.
You know, the "older" model.
The one that was the newer model until this Monday.
All of you who are saying you love your Mac Pro,
are talking about that model anyway...
since it sounds like no one in the US has the Retina version yet.
Thank you SO MUCH for all your comments
and phone calls and emails concerning this.
I studied them all, and you have been so helpful.
This is all new territory for me.
Oh and you want to know something else that is really strange,
at least to me?
I just now realized that I never gave PryncesJade
my email address, or even my name.
my email address, or even my name.
I rarely give it out to businesses
and I know for sure I didn't give it out today.
It wasn't even that long of a phone call.
So how did she send me an email after our phone call??
Den and I didn't even give any info to that Apple store
we went to twice yesterday, so it wasn't from them.
I guess if anyone knows how to pull up info on someone
it would be Apple.