Wednesday, October 22, 2008

Looks like we're moving

But we aren't.
JCPenneys came today and took away the couch and love seat we recently purchased from them. I noticed one day, about 3 weeks after it was delivered, that it had 4 tiny rips in the love seat. Of course it took weeks for the tech to come and take a look. But a few days after that, I received a call from Penneys saying they would pick up the furniture and return our money in full.

THAT is why in the past 30 years plus, I often buy from JCPenneys. Things happen, and nothing is perfect, but they always stand behind their merchandise. So don't be afraid to buy from them. I just thought they deserved the praise today.

PS... For those of you who have been worried about us, we had a new water heater put in this morning!! Thank you SO MUCH for the hot shower offers!

8 comments:

Tom and Karen Mortensen said...

What are you going to do for couches? Are they going to give you new ones?

Tom and Karen Mortensen said...

BTW I LOVE your placemats. I have some just like them. You have very good taste.

Dad and Susan said...

Whoa? How long do you plan to be sans furniture? Have you chosen some from a different source? Your floor is so pretty I guess it's nice that it gets to be showcased for awhile! Love, Dad and Susan

Lisa said...

I felt thoughtless knowing I was NOT one of the one's who offered you our showers. However, i can offer you to come rest on my couches! I'm with the rest-What are you going to do about couches now?

Jill said...

We haven't quite figured that out yet. Allie Sever sells furniture so we are looking into that right now. And I will be over tomorrow to rest on your couch Lisa. :)

Lisa said...

And when you sit on that couch you will be sitting on one of Allie's collections. Her mom has a set too!

Sapp Family said...

Another good place for returning furniture is Costco. Wyatt and I bought a sectional from them about two years ago. 13 months after we bought them I was complaining to Wyatt how much I didn't like them. Wyatt called Costco and they said we could return them. So 13 months after we bought them and used them Costco gave me every dollar back. I love Costco!!

Jill said...

13 months later??? WOW!!!